Booking a home survey is one of the smartest moves you can make when buying a property. But if you’ve never had one before, the process might seem a little mysterious. At Websters Surveyors, we believe in complete transparency—so here’s a clear, step-by-step guide to what actually happens during a home survey, including how we use the latest drone technology to give you the most thorough assessment possible.
1. Booking and Preparation
- Initial Enquiry: You contact us for a quote and advice on the right survey type (Level 2 or Level 3)
- Scheduling: Once you instruct us, we liaise with the estate agent or seller to arrange access. You’ll receive confirmation and guidance on what to expect.
- Your Questions: Tell us about any concerns you have—our reports include a section addressing your specific worries.
2. The Surveyor’s Visit
- Full Inspection: Our RICS-qualified surveyor visits the property and carries out a detailed inspection, both inside and out. We check the structure, roof, walls, plumbing, electrics, windows, and more. We are typically there for a few hours, sometimes a whole day. We’re looking at the property very differently to how you likely were, doing things like crawling through loft spaces.
- Drone Survey: For properties with hard-to-reach roofs or high elevations, our use of drone technology to capture high-resolution images and video is particularly important, though we do use it on nearly all properties. This helps us spot issues that traditional inspections might miss—like slipped tiles, chimney defects, flat roof failings or blocked gutters.
- Photographs & Notes: We take comprehensive photos and detailed notes throughout, ensuring nothing is overlooked.
3. Analysis and Report Writing
- Expert Review: Back at the office, the surveyor reviews all findings, including drone footage, and compiles a clear, jargon-free report.
- Tailored Advice: Your report will highlight urgent defects, maintenance issues, and any risks, with clear recommendations. We include a bespoke section addressing your specific questions or concerns.
- Supporting Evidence: Photos and drone images are embedded in the report to help you visualise any issues.
4. Delivery and Support
- Fast Turnaround: You’ll receive your report within 4–5 working days of the inspection.
- Post-Survey Call: Have questions? We offer a follow-up phone call so you can discuss the findings directly with your surveyor.
- Ongoing Support: We’re here to help with any further queries, whether you need clarification or advice on your next steps.
Why Choose Websters Surveyors?
- Cutting-Edge Technology: Our use of drones means no roof or chimney is out of reach.
- Personal Service: Bespoke reports, clear communication, and real support from start to finish.
- Trusted Expertise: RICS-qualified, highly rated, and committed to your peace of mind.
Ready to book your home survey? As us for expert advice